Effective Date: 6/1/2025

Quantum Cellular Therapies LLC (“Quantum Cellular Therapies,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites www.quantumcellulartherapy.com and www.quantumcellulartherapies.com, communicate with us by phone, SMS, or email, and receive healthcare services at our clinic.

By accessing our website or providing your information, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, date of birth, and other identifiers you provide.

Health Information (PHI): Medical history, treatment information, and other sensitive health data necessary to provide care. Protected health information (PHI) is handled in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

Website & Technical Data: IP address, browser type, cookies, analytics data, and usage patterns collected automatically when you visit our websites.

Communication Data: Records of your communication with us, including SMS, phone calls, voicemails, and emails.

2. How We Use Your Information

We may use your information to:

Provide medical care and related services.

Schedule, confirm, and remind you of appointments.

Send important health and service updates.

Improve our website and patient experience.

Respond to inquiries and provide support.

Comply with legal, regulatory, and security obligations.

3. SMS Messaging and Consent (A2P 10DLC Compliance)

By providing your mobile phone number, you consent to receive SMS text messages from Quantum Cellular Therapies, which may include:

Appointment confirmations and reminders.

Follow-up instructions and patient care updates.

Notifications about clinic hours, closures, or important announcements.

Occasional promotional or educational content (if you separately opt-in).

Message and data rates may apply. Message frequency will vary based on your interactions with us.

You may opt out at any time by replying STOP to any SMS message.

For help, reply HELP or contact us at 561-229-0356.

Your consent to receive SMS messages is not a condition of medical treatment or services.

We comply with the Telephone Consumer Protection Act (TCPA) and carrier requirements for A2P 10DLC messaging.

4. How We Share Information

We do not sell your personal information. We may share your information:

With healthcare providers and staff involved in your care.

With third-party service providers who help us deliver services (e.g., scheduling systems, SMS platforms, billing partners).

When required by law, regulation, or court order.

To protect the safety and security of our patients, staff, and systems.

5. HIPAA Notice of Privacy Practices

This Privacy Policy supplements our HIPAA Notice of Privacy Practices, which governs how we handle your protected health information (PHI). A copy of our HIPAA Notice is available at our clinic and upon request.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

Our websites may use cookies, web beacons, and analytics tools (such as Google Analytics) to improve functionality and measure site performance. You may adjust your browser settings to block cookies, but some features may not work properly.

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

Access and request a copy of your information.

Correct or update your information.

Request deletion of certain data.

Opt out of marketing communications.

To exercise your rights, contact us using the information below.

9. Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect information from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our websites with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Quantum Cellular Therapies LLC
560 Village Boulevard, Suite 140
West Palm Beach, Florida 33409
Phone: 561-229-0356 | 561-342-0747 | 561-220-5425
Email: qct [@] thaintmd.com